Privacy Policy

Visiting this website does not require you to provide any information. If you do provide personal information, the data collected will be processed lawfully and will be subject to the principles and rights established in Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, Regulation (EU) 2016/679, of 27 April, General Data Protection Regulation (GDPR) and other applicable legislation.

In compliance with applicable regulations, we inform you of everything relating to our privacy policy.

Data Controller

• Labris Lemon, S.L. (hereinafter, GRAND CRU)
• Trading name: Grand Cru
• Calle Pedrezuela, 7C. 28925. Alcorcón. Madrid. Spain.
• Contact form
• Email: info [at] grandcrugenetics.com
• Madrid Commercial Register: Volume 29.664, Folio 194, Section: 8, Sheet M-533793, Registration: 3.

Information for Users

Data will be collected from users in the following sections:

• New User: The purpose of processing this data by GRAND CRU is the management of registered users, sending advertising relating to products, discounts and product promotions. GRAND CRU undertakes to guarantee the confidentiality of the data provided and guarantees that it will not be transferred for any other use without prior user consent.
• Place an Order: The purpose of processing this data is to maintain the contractual relationship with our customers, facilitate the processing of orders, send advertising relating to products and services marketed or advertising, discounts and promotions from other entities.
• Receive Our Offers: We inform you that the email provided will be processed by GRAND CRU for the purpose of sending the newsletter and offers. This newsletter is exclusively informative in nature.
• Contact Form: Data will be collected in order to manage the user's request by GRAND CRU's customer service team.
• Returns: The data collected is intended to provide information for the management of the return by GRAND CRU's customer service team.

The consent given here by the data subject for communication of data to third parties is revocable at any time, without retroactive effect.

Consent

By completing the forms, it is understood that the USER gives their consent for the data to be processed in accordance with the stated purposes. GRAND CRU will not communicate any of the data to third parties except in cases legally established or authorised by the interested party.

The consent given here by the Data Subject for communication of data to third parties is revocable at any time, without retroactive effect.

Recipients

We inform you that the processing of data collected on Grand Cru.com does not involve any type of transfer or communication of this data.

As a result of your purchase, the following data may be communicated to the courier company so that your order reaches its destination: Name, surname, delivery address and telephone number (so that the company can contact you in case of absence).

If you make a purchase by credit/debit card payment, this information will be securely transferred to the payment management service provider companies through their own system, solely for the purpose of processing the payment. These companies are equally obliged to guarantee the security and confidentiality of your personal data.

There is no other transfer of personal data, unless required by a competent authority and within the cases established by law.

For sending newsletters or news bulletins, we may use the Mailchimp tool which belongs to the American company The Rocket Science Group, LLC. This company is adhered to the Privacy Shield protocol which allows international data transfers between the European Union and the United States.

Rights

As a GRAND CRU user, you have the following rights:

• You can request information about the personal data stored that concerns you. (Access)
• You can request that the inaccuracy of your personal data be corrected. (Rectification)
• You can request the deletion or restriction of processing of your personal data. (Deletion and restriction)
• You can request that your personal data be made available to you in a structured, commonly used and machine-readable format. (Portability)

To do so, you must write to us enclosing a copy of your ID or identifying document, at the address Calle Pedrezuela, 7C. Unit 30. 28925. Alcorcón, Madrid, also through our contact form or by email to info [at] grandcrugenetics.com.

The interested party also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Authority). However, for any questions relating to your data, we invite you to contact us to resolve them.

Information Security

Personal information provided by the user on GRAND CRU is transmitted using secure connections, including an SSL (Secure Sockets Layer) protocol.

GRAND CRU ensures the confidentiality of the data provided and guarantees that in no case will it be transferred for any other use without prior and express consent from our customers. We will only ask you for the data necessary to provide the requested service and it will only be used for this purpose.

Information Quality

The USER must guarantee the truthfulness, authenticity, accuracy and validity of the data supplied.

Protection of Minors (under 18)

We do not collect personal data from minors. It is the responsibility of the parent/guardian/legal guardian to protect the privacy of minors, doing everything possible to ensure that they have authorised the collection and use of the minor's personal data.

Changes to the Privacy Policy

GRAND CRU reserves the right to make modifications to this Privacy Policy in order to update it to current laws.

Any Questions?

If you have any questions, you can fill out the contact form and we will be happy to help you with any queries.